Hotel Casa Aishbagh

One of the most pathetic hotel I have stayed in as per the price offered by hotel. Following points are noteworthy:- 1. In rooms towels was not available. On asking for it, single bathing towel was given for 2 guests. 2. No water available in cabin. 2 water bottles is basic for any hotel. 3. Food on order was full of oil, further we were forced to order things which were available and was in menu of the marriage function hotel was hosting. 4. No slippers in cabin in cold weather. 5. No bathroom mat/ room carpet for wiping feet. 6. To get hot water hotel staff has to throw 6 bucket of cold water. I felt it was criminal to throw water like that. 7. Hotel chargers 4400 rupees for room with breakfast and 3500+ GST for room without breakfast. Breakfast buffet which has poha , sandwichs and chole bhature and some fruits only. It is too overpriced.

We had booked this place and have had a very unpleasant dealing with them. The banquet manager is Sumit and he is by far the most uncourteous manager in all of Lucknow. Be assured, he wont even offer a glass of water, forget other courtesies. The venue looks amazingly beautiful but it stops there. What will one do with a pretty venue when their service is pathetic. The food was not served on time( inspite of communicating the same) and the guests left without food. Sumit wasnt even available then so my mother had to go to kitchen to get food served. Of what use is a manager , when he is absent when things have to be managed. Book this place if you want all show and no substance. Anything that you ask, CASA will say no. Even if you ask them to put a table, they shrug their shoulders and say , not my job. And if you doubt this review, meet Sumit once, you will understand what i am saying. Avoid Avoid Avoid. I have met many banquet managers in Lucknow and they were all very good. CASA is an exception, who is determined to drown its own boat.

Thank you for your Quick response. I was attended by Sumit on 23/11/2023. I found the communication among the staff to be quite slow. Sumit didn't have a proper register or laptop for necessary information, and unfortunately, he didn't bother to call us back with the details we needed. I hope this feedback helps in making improvements.

One of the most pathetic hotel I have stayed in as per the price offered by hotel. Following points are noteworthy:- 1. In rooms towels was not available. On asking for it, single bathing towel was given for 2 guests. 2. No water available in cabin. 2 water bottles is basic for any hotel. 3. Food on order was full of oil, further we were forced to order things which were available and was in menu of the marriage function hotel was hosting. 4. No slippers in cabin in cold weather. 5. No bathroom mat/ room carpet for wiping feet. 6. To get hot water hotel staff has to throw 6 bucket of cold water. I felt it was criminal to throw water like that. 7. Hotel chargers 4400 rupees for room with breakfast and 3500+ GST for room without breakfast. Breakfast buffet which has poha , sandwichs and chole bhature and some fruits only. It is too overpriced.